Training and Workshops

Mars provides hands on, customized consulting services tailored to your establishment's retail needs. Mars also holds retail workshops nationwide.

Upcoming Retail Workshop Topics and Appearances:

October 4th – ResortSuite User Summit. – Toronto Canada www.resortsuite.com
November 7th – ISPA Annual Conference- www.experienceispa.com
March 2007 Spa Business Development Conference NYC

Typical Retail Workshop Topics:

1- The Top 20- Sell More Of What You Have To Customers You Already Have- Retailers often complain about the lack of traffic and sales. This workshop identifies the ways that you can increase your business by over 20% with the customers who are already in your store. It is a fun, challenging and proven workshop.

2- Retail Sales and Management training Camp- The Retail 101 basics on how to set-up and run a profitable and service oriented retail store- the take away handout “30 Things to do when business is tough to get” alone makes this seminar well worth attending.

3- Inventory Management 101- How to get Inventory turns of 4-8 times per year and what the tools are to consistently deliver sales and planning results by correctly setting sales plans and managing through an open to buy system.

4- Rocket Science Retail- The tools tricks and Tips that top tie retailers use to run successful retail

5- Customer Service is KEY- How to develop and train, monitor and motivate a high level of customer service that delivers a SHOPPING EXPERIENCE that brings customers back and builds relationships. Increasing Sales Through Professional Selling
This workshop on retail selling skills is the perfect primer and a great refresher for anyone working in sales or managing a selling staff.

6- Trendwatch - Store Merchandising and Display – The Science of Shopping secrets you should know and how to plan your store to take advantage of. What is new and on the horizon in store design.

7- What’s in Your Shopping Basket? - Vendor Selection and Analysis, Merchandise pricing and Purchasing Management- The basics and advanced tools that can add Sales and profit while decreasing Inventory.

8- Cleanup on Aisle 5 - What to do when there is too much Inventory and too little revenue- how to decrease inventory and increase sales at the same time.

• Custom Retail Workshop Topics have included:
  - “Increasing Retail Sales and Profitability”- The 10 Steps to Success
  - “Retail Management for Spas”
  - “The Art and Science of Retail”
  - “Sales and Service”- How to Train and Motivate your Sales Team to sell more.
  - "Buying 101"- Purchase with a Plan “Great Plans=Great Results”, Manage Inventory for inventory turn and cash flow.
  - “Merchandising and Store planning for retail design, fixtures and floor layout in Spa Boutiques”
  - “Retail focus on increasing sales, profitability and inventory turn by determining key item focus and how to implement open-to-buy system.
  - “How to Increase Sales and Customer Satisfaction with less Inventory”.

Mars Solutions can customize a program for your needs contact us at info@marssolutions.com